Contact GPX Tools
Use this page for bug reports, corrections, privacy questions, partnership inquiries, billing questions, and general feedback. GPX Tools is designed to be simple and private, so clear reports from users are one of the best ways to improve the tools and guides.
Email: [email protected]
Typical response time: 1-3 business days. Complex GPX compatibility issues may take longer if they require reproduction or test files.
Bug reports
For tool bugs, include the tool name, browser, operating system, what you expected, what happened, and whether the issue happens every time. Please do not send private route data unless you are comfortable sharing it. If possible, use the app's privacy tools or manually remove sensitive start and end locations before attaching a sample.
Corrections and content updates
If a guide is outdated, unclear, or missing an important limitation, send the article URL and the specific section that needs attention. Corrections are prioritized when they affect safety, privacy, compatibility with major platforms, or the interpretation of generated GPX data.
Partnerships and product inquiries
For partnerships, sponsorships, or integrations, describe the audience, proposed placement, and whether the request involves advertising, affiliate links, data sharing, or paid features. GPX Tools does not accept arrangements that require misleading labels, intrusive ad placement, or uploading user GPX files without clear consent.
Billing and subscriptions
GPX Tools is currently free and does not sell subscriptions through this website. If paid plans, donations, or commercial features are introduced later, this page and the Terms will be updated with the relevant billing contact path before those features go live.
What not to send
Do not send passwords, account tokens, medical information, payment card details, or private route data that you do not want reviewed. GPX files can reveal home addresses and routines, so treat them as sensitive location data.